Please only fill in this form to tell us about a recent experience with Premier Inn.
Due to the current situation, it may take up to five days for us to respond to your feedback. We hope to return to service-as-usual as soon as we can.
For all other enquires, please visit our Contact us page. Or why not see if we've answered your question already in our FAQs or on a specific hotel's page?
Please let us know why you’re getting in touch.
Check our FAQs or hotel information Please visit our FAQs page to find the answer to your question. Or if you have a hotel specific question, find the information about the hotel within our hotel directory.
Please ensure you have the permission of any individuals before you provide us with any personal information relating to them, including health, dietary or accessibility feedback.
{{feedback.feedbackDetails.length || 0}}/1500
I consent to these details being used to resolve this feedback. If the above feedback is for another person, I confirm that I have the authority to provide this information to you.
Please see our privacy policy.
We’ve received your message and will respond to you within 10 days.
Your case number is: {{caseNumber}}